Refund policy

Refund & Return Policy – Flat Out Fishing Shirts

Change of Mind Returns

We accept returns within 7 days of receiving your order. To be eligible, your item must be:

• Unused, unworn, and in original condition

• In original packaging with all tags attached

• Accompanied by a receipt or proof of purchase

To start a return, please contact our team first. Once approved, we’ll send you a return shipping label and instructions on how to send your item back. Returns sent without prior approval will not be accepted.

---

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is:

• Damaged

• Defective

• Incorrect

Reach out to us immediately and we’ll resolve the issue as quickly as possible.

---

Items Not Eligible for Return

For hygiene and safety reasons, the following items cannot be returned:

• Personal care items (e.g., beauty or grooming products)

• Custom or personalised items

• Perishable goods (e.g., food, flowers, plants)

• Hazardous materials, flammable liquids, or gases

• Sale items and gift cards (unless faulty – please contact us to confirm)

---

Exchanges

Need a different size or style? We recommend:

1. Returning your item as per the steps above

2. Placing a new order for the item you want

This ensures the fastest turnaround.

---

Refunds

Once your return is received and inspected, we’ll notify you of the outcome.

• If approved, your refund will be processed to your original payment method

• Please allow time for your bank or credit card provider to complete the refund